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About valerie

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So far valerie has created 18 blog entries.

Learning in the Flow of Work: Why Experiential Learning Matters in 2026

I wanted to write and comment on some great learning and development work which is being designed and delivered in the UK and around the world. L&D has been part of my life for more years than I really care to think about.  I work with and have met smart, thoughtful and inspired trainers who [...]

By |2026-07-20T09:23:26+00:00July 20th, 2026|Uncategorized|Comments Off on Learning in the Flow of Work: Why Experiential Learning Matters in 2026

Digital Customer Twins: Could This Be the Next Big Shift in Learning & Development?

  For years, Learning & Development has wrestled with the same fundamental challenge: How do we help people perform better under pressure? Not just understand a concept. Not just remember a model. But actually execute when it matters. Whether it's a sales conversation, a difficult customer discussion, a renewal negotiation, a complaint, or a leadership [...]

By |2026-07-20T09:16:28+00:00July 20th, 2026|Uncategorized|Comments Off on Digital Customer Twins: Could This Be the Next Big Shift in Learning & Development?

Stop Measuring Training. Start Measuring Change.

  One of the biggest challenges in Learning & Development is not designing great learning experiences. It's proving that they made a difference. For years, organisations have invested heavily in training and then attempted to evaluate its impact afterwards. We run the programme, collect a few satisfaction scores, count attendance numbers, and then wonder why [...]

By |2026-07-20T09:15:38+00:00July 20th, 2026|Uncategorized|Comments Off on Stop Measuring Training. Start Measuring Change.

In conversation with Denise McLaughlin, Trainer, Video Creator/Producer and Author

I love working with talented trainers and here is one I must showcase.  Denise and I met last year on a Microsoft 365 Copilot project and I soon realized what an absolute Star Denise was.  Full of insights, experience and “can do attitude”.  A trainer’s trainer who wants to always do the right thing for [...]

By |2025-05-23T12:42:16+00:00May 23rd, 2025|Uncategorized|Comments Off on In conversation with Denise McLaughlin, Trainer, Video Creator/Producer and Author

In conversation with Marc Michault, Technologist

Last year we were asked for some Technical Windows 11 training by a client, they had some specifics and had chosen an outline from a competitor called Windows 11 Overview for the IT Professional. As part of my search I went to some well-known and prestigious trainers and I was recommended to Marc.   So now [...]

By |2025-03-02T13:24:14+00:00March 2nd, 2025|Uncategorized|Comments Off on In conversation with Marc Michault, Technologist

Cyber Security Awareness Download

Cyber Security Awareness for End Users This text forms the basis for our Welcome to The Secrets of Learning and Development! This is a special bonus episode where we’ll discuss a topic that impacts all of us—cyber security awareness for end users. With Julia Bend and myself, Valerie Merrill I have extensive experience in delivering [...]

By |2025-02-22T16:28:28+00:00February 22nd, 2025|Uncategorized|Comments Off on Cyber Security Awareness Download

In Discussion with Stella Collins of Stellarlabs.io

  Question 1: How did you get where you are? I started my company Stellar Learning way back in 2000 and started training trainers to design and deliver with ‘brain friendly’ techniques. Six years ago a Belgian CEO tracked me down after reading my book ‘Neuroscience for Learning and Development’ which changed the way he thought [...]

By |2025-01-15T18:13:29+00:00January 15th, 2025|Uncategorized|Comments Off on In Discussion with Stella Collins of Stellarlabs.io

The Power of Collaboration: How a Chance Meeting Became My Greatest Partnership

What Makes a Partnership Truly Powerful? Is it careful planning and strategy, or is it something more unpredictable a chance meeting, perhaps, on a rainy November day? Collaboration is more than just working together; it’s about combining strengths to achieve something greater than what could be done individually. At its core, collaboration involves two or [...]

By |2024-10-11T11:01:03+00:00October 11th, 2024|Company News|Comments Off on The Power of Collaboration: How a Chance Meeting Became My Greatest Partnership

The Future of Learning and Development

Learning and Development, Training, Skills Development, Performance Management — these are more than just terms. For me, they represent a journey of growth, evolution, and continuous learning that has shaped my career and the careers of many others. My own journey in this field began in the late 1990s when I joined the CIPD after [...]

By |2024-10-11T10:56:58+00:00October 11th, 2024|Feature|Comments Off on The Future of Learning and Development
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