Emotional Intelligence in Leadership Workshop

Leadership is a journey and increasingly EI is the measure that leadership ability is assessed. We will focus on these objectives:

– Explore the role emotional intelligence plays in effective leadership

– Plan how to utilise EI when leading people through change

– Identify EI techniques for successful communication with your teams

Take personal objectives

– Define emotional intelligence and the EQ concept

– Effect of role-modelling, vicarious learning, impact on others from our behaviours

– Self-awareness (garlic vs baked bean people)

– Discuss: your previous bosses will have been a lesson or a warning!

– Ex. Illusions: what you see. Perception vs reality

– Why do people do what they do? The role that ‘filters’ play in our perception

– Define Johari Window using real-life scenario e.g. running a team meeting

– Complete the EI self assessment

– Debrief in pairs: What are you more aware of now?

– How individuals and teams react to change and newness

– The emotions linked to the change curve

– Control and Perspective – 2 elements for an EI leader to be aware of

– Adapting your Situational Leadership style to maximise engagement & buy-in

– The 3:30:3 Rule: How quickly people identify how you feel about something

– Words, tone, body language – meaning what we say

– Power of questions: EI leaders seek first to understand, then to be understood

– E.g. Giving feedback that is EI using the ACT approach

– Practice a (pre-written and light-hearted) feedback scenario building on the EI elements of self-awareness, your leadership style and your communication tools

– 30-Day Action Plan and follow-up via the www.enviableworkplace.com blog

– Review personal objectives & complete feedback forms

– Motivational ‘to think you can creates the force that can’ exercise