Duration: 3.5 hours

No of delegates: 6

Introduction to Outlook and time/priority management

  • Personalising Outlook
  • Managing Outlook
  • Searching in Outlook
  • Priority management

Personalising Outlook

  • Setting Up and Customising Outlook
  • Customising Panes
  • Changing notification options
  • Create and customise menus and toolbars

Folder Management

  • Creating folders
  • Moving folders
  • Moving messages to folders
  • Using Rules Wizard

Searching & Filtering

  • Configuring junk mail filters
  • Apply blocked and safe sender lists
  • Searching
  • Using shortcuts

Managing Tasks, Meetings & Projects

  • Creating recurring tasks and appointments
  • Assigning tasks
  • Sending a status report
  • Using categories
  • Linking an outlook item to another item
  • Linking files to an outlook item
  • Dragging email in to task list
  • Dragging email in to calendar
  • Managing out of office (including remotely)

Priority Management Tips and Techniques

  • Time Management Graph – Urgent v Important
  • Differences between the 4 areas
  • Identification of current workload and where delegates are operating most of the time
  • The 4D model – do, delegate, defer, dump
  • Common Timewasters and how to avoid them