10 Rules of Networking

  1. Wear the proper attire Determine ahead of time if the event requires business, casual, or very casual attire. There's enough on your mind—why let your appearance be something else to worry about? Co...

10% off our training courses – to get you using more than 10% your software

10% off our training courses – to get you using more than 10% your software! The idea that humans use only 10% of their brains has been around for more than a century. It’s an attractive notion. Ima...

A Positive Approach To Selling

Many business owners will admit to having some negative thoughts around selling.  It conjures up images of unwanted calls, pushy sales people and feeling pressure to make a decision to buy. Unfortunately ...

Are we still doing the right thing?

Most organisations work reasonably well, people plod along in their day to day responsibilities and get the job done.  They may grumble along the way about the slowness of processes, other functions not ...

Are you getting the best from your trainers?

One of my college lecturers told me years ago that the heart rate, level of exertion and concentration of a trainer was in the same league as a heart surgeon.  I didn’t dispute it at the time, and we as...

Be more productive in 2017 with bespoke and applied training

Be more productive in 2017 with bespoke and applied training I read an article in Stylist magazine recently which said that to be more productive you should break down your travel hour into small chunks....

Biscuit Factory - From Docks to Desktops

On Thursday 1st August Omar, aged 15 and Jasmine, aged 10 of the London Bubble Theatre Company based in Rotherhithe visited the Biscuit Factory with a mission; to interview tenants occupying the former Peak Freans Biscuit Factory for our intergenerational project From Docks to Desktops.

Brilliant Collaborations

There comes a point for every business owner when you need to collaborate to move forward.  Sharing your expertise can add value to your own business and to your client offering. Here are some tips for ...

Can't Blog, Won't Blog? How To Beat Blogger's Block

The thought of blogging can fill the most confident person with terror. And part of the problem is struggling to find a natural writing style that feels comfortable. However confident you may be when talking about your business in person, blogging about it just feels weird.

Case Study - Bespoke Software & Border Agency

Case Study - Bespoke Software & The Border Agency Bespoke software can vary from a slightly tailored standard product, to a completely new business application, written to a client’s specifications. W...

Changing Your Perspective Can Deliver Surprisingly Good Business Results

I was excited after my first meeting with Emma (Managing Director of Pitch Perfect Club - my public speaking coach/mentor/trainer). I felt a bit like an eager, new student. So I did all my ‘homework.’  (J...

Company culture, CRM & training

I thought it would be interesting to give some thoughts about company culture and the impact which it can have on improving Customer Relationship Management.  Many companies have installed a CRM system ...

Compelling content requires some media chemistry

Media chemists know less is usually more Media consumers, especially learners, want the easy life. They're interested in the content, not the container. The technology and the interface with...

Create a Client Attractive Business......

By Susan Tomlinson - Real Coaching Solutions A client attractive business is one that draws or pulls others towards you, rather than you chasing or pursuing them.  You get a response by your ability ...

Databases v Excel Spreadsheets – the Business Benefits

One of the most common questions I am asked is why exactly should I replace my spreadsheets with a central database? The main reason is that you are able to “make better decisions faster” as the inf...

Do you attract high end customers?

You know that your products/services are worth more but are worried that your existing clients can't or won't pay a higher price. Or you are wasting time and resources trying to convince your target audience...

Easy Ways To Get The Most From Your Training

When you have a busy workload, giving up a day or two to attend training can sometimes be a struggle and to prepare for the training doesn’t always make it to the top of the priority list. The tips I w...

Employee engagement practices worth imitating

Organisations around the world are undergoing radical transformation: downsizing, merging, taking-over and being taken-over. Slashing employee numbers is an easy way of placating shareholders, but done...

Everyone should pay to upgrade their LinkedIn if ...

In my opinion too many people rush into paying for LinkedIn thinking that it will unlock new functionality or enhance their experience in miraculous ways … but the truth is that whilst it does include s...

Fast paced living needs fast paced learning

Fast paced living needs fast paced learning Today everything is instant. Life is fast and the way we work is fast. Now phones are permanently attached to our ears or fingers. We are “tagged”. Com...

Getting customer focus in 2015

Maintaining a customer focus across your business is a critical factor in your success. Created from looking after your customers correctly and delivering satisfaction, customer focus should be the mainstay...

Help! How do I know what will motivate my team?

The challenge for many managers and supervisors is knowing what tools to use in order to get the results they need from their teams and the individuals who comprise them. Do you train? Do you counsel?...

How do you become a brand we can all trust?

Have you ever thought about what makes you trust a brand?  Do you research into a brand before you purchase something or a company before you work with them, or do you rely on recommendations from friends, c...

How much do you value your brand?

Private equity and venture capital houses’ real strength is their investment theses. Consistency of branding should not be an issue. It is almost 11pm and the content of the PitchBooks is almost there. Making sure charts are correctly branded and formatted, the final checking of page references and appendices is all that is needed. For many, more skilled in devising investment strategies, that is where the hard and frustrating work begins, and the early hours beckon. But 4am finishes could be a thing of the past with Create software.

How To Assess Your Training Needs

Many reasons come to the fore when looking at why people train: a new system being introduced performance issues government or legal regulations an appraisal recommendation a new joiner with...

How to Cut Costs to Boost your Business without Impacting Customer Service and Performance Levels

Many large corporate businesses are constantly looking to increase their profit margins by cutting costs. However, it is not just big businesses that are looking to curb their expenses. The NHS has to...

How to get your audience to listen… by stepping out of the box

You have to give a presentation for like the umpteenth time… about something boring… that people have heard before… and you’re just SURE they just won’t listen. The world is so saturated with messages ...

How To Organise a Business Showcase Event

Start with research - draw up a list of 10 tenants and visit them. You could say you are fact finding and could they help you?  Here you can ask more about their business. Are they busy or have they started ...

How to recruit the right staff, every time

“The key for us, number one, has always been hiring very smart people.”  Bill Gates, Microsoft Do you struggle to recruit the right people? Do you spend days or weeks trying to find the best candi...

I Can Sell and I Will Sell!

Selling doesn’t come easy to most of us, but with confidence in our product and a structure to selling it becomes a less daunting task! I am often given a number of reasons that business people don’t lik...

Is it time to cut back or outsource?

Financial pressures in terms of operational costs. We all feel them nowadays. Managerial resources are stretched and simply maintaining the core business demands all our time. In some cases, what might...

Merrill Consultants - Your Training Partner

Employing a training company like Merrill Consultants as your training partner, what do you get? Your own training department Skill and knowledge Commitment Best practice A full service Course...

Microsoft Project

Microsoft’s own project planning application, Microsoft Project, is an excellent way of setting up, controlling, managing and evaluating your plans.  You are able at a click to see an overview of your project plan and resources whilst its many views allow you to be aware of exactly what is going on, as well as who is doing what and when. Create your plan, assign people to tasks and Microsoft Project will show you whether those resources are over allocated (have too much work) or are available to do more.  With its cost features you are able to keep control of your budget and see exactly how much each task/person is costing either over a period of time or the entire duration of the project.

Microsoft Project - dealing with resourcing issues

Trying to organise who does what when can be a nightmare, especially if you have people who are working on more than one project at the same time. Microsoft’s own project planning application, Microsoft P...

Microsoft to end support for Windows XP & Office 2003 on April 8th 2014

What’s your plan to mitigate the top 5 most common migration hazards? With the pending, forced migration from XP and 2003 to the newer, supported Windows and Office versions, IT managers are faced w...

Mobile Applications - What's The Fuss About?

Every day we see an increasing number of people leaving behind their conventional mobile phones and jumping onto the smartphone bandwagon. Almost immediately after that we see these same people harping on about how many awesome things they call ‘apps’ they managed to find to make their everyday life more convenient.

Office 365 - so what's all the fuss about?

  Maybe you’ve heard the radio ads, seen the print advertising or heard others talking about Microsoft Office 365 but you are still not sure whether its right for your business. So what it is a...

Performance and profit from training – really?

We talk a lot in training about return on investment.  What does it really mean? A client of ours has been working on a change programme. They wanted to change job responsibilities for a large group ...

Preparing your Team for the Olympics 2012

The London 2012 Olympics is on it’s way and soon it will be upon us. Whether you are based in the South East or in the Isle of Skye you as employers need to decide how to manage the Olympics period b...

Promote your brand through Pinterest

Are you using Pinterest to help market your business? Just in case you're not familiar with Pinterest...it's an online tool to help you collect and organise pictures and images that inspire you.   Although t...

Putting your best 'LinkedIn' foot forward in business

When someone ‘googles’ you, they will  most likely see your LinkedIn profile on the first page of their search.  What will they do? Click through, of course! Does your LinkedIn profile really represent you w...

Resilience - the antidote to stress

At Kosen, one of our karaoke favourites is Chumbawamba’s ‘Tubthumping’. Its refrain ‘I get knocked down but I get up again’, sums up our view of resilience, and the work we do with individuals and organ...

Seven Ways To Improve Your Press Profile

Generating press coverage for your business is not just a simple matter of writing a well-crafted press release. If you’ve launched a product or service or done something innovative in your industry a...

Soft Skills - Attitude & Behavioural Change

We are often so fearful of change in our life.  Well if you are not you are in a small percentage category.  Change can often be the best thing that ever happened to you. You got made redundant (and wh...

Surviving the Recession with your Legacy Intact

The survival of your business is something that only time will tell and history will record. Getting through and being remembered for your success – now that’s a legacy. If the media are to be believed, you...

Tackling disruptive cliques in the workplace

Clique: A small close-knit group of people who do not readily allow others to join them. A clique may seem harmless, it can form naturally, whether it’s a few people bonding whilst working on a project o...

The Art of Selling without Selling

It may surprise you to learn that the last thing a top performing sales professional will try to do when presented with a sales opportunity is ‘make the sale’. In fact, this is the furthest thing from the...

The Changing World of HR - how do we adapt to face the challenges ahead?

Ask any Line Manager what their HR team does for them and I am sure you will be greeted with a list of tactical activities that HR undertake to support them. How many of these Line Managers will look beyond this though, to see what value HR really adds to the business in which they work?

The Costs Of Not Knowing And How To Avoid Them

If I had a pound for every time I've heard someone say "I wish I'd known that before..." during a training course, I probably wouldn't be sitting here writing this now. And it's so true – the amount o...

The Power of Vision Boards

Recently I've been facilitating some creative goal setting sessions for undergraduates starting university. Although writing our goals down helps us focus on what we want to achieve, I have found over th...

The Role of Line Managers in Learning Transfer

Numerous references in the training literature suggest that less than 10% of formal learning actually transfers into job performance. That’s the bad news. The good news is that this offers employers a...

The Secret of Working with Subject Matter Experts

The theory is straightforward enough. You're the content design expert. You want to create some learning content but, in order to do this, you need to clarify the goals for this content and, as a result,...

The Troubles of the Consistent-Authentic Leader

How can you - confident leader or not - reasonably be expected to keep a whole team consistently engaged? A whole team. Of individuals. In your hands lie a mixed bag of skills, backgrounds, interests...

Tips for Hosting an Event

There are many types of events you might host, and therefore many different things to think about. Here are a few tips to help get your planning started: Deciding to have an Event Before hosting any...

Voice Calls Over The Internet - For My Business?

Making and receiving calls across internet connections may be the way to go for many businesses and should be considered in terms of cost savings, increased productivity and resilience. VoIP Hosted solutions...

Want to use Microsoft Office while out and about?

Yes? Well let’s get back to basics. If you’re the type of mobile worker that spends a significant amount of time producing content on the move then your best bet is to have an ultraportable laptop. If all you need to do is consume content and maybe some lightweight editing then maybe you could get away with a tablet device.

What learning professionals must become and how

The biggest skills gap among learning professionals today is business skills. This is the result of thousands of independent self-assessments from learning professionals all over the world, and has...

Where Innovation Meets Performance

PMI Consulting Limited (PMI) has created a unique company offering in supporting SME companies through problem solving and implementation across sales, marketing, strategy, business planning and improvement, capital raise activities, M&A, pre-IPO, business integration, risk management and performance management. PMI has the capability to convert ideas > features > value > sales > investment opportunity. We possess high level relationships with family office, investment banks, funds, institutions and high net worth individuals from phase one to exit strategy.

Why invest in team working?

In the introduction to his wonderful book “The 5 Dysfunctions of a Team”, Patrick Lencioni calls team-working “the one sustainable competitive advantage that remains largely untapped”. Quite a claim, ...

Workplace Productivity: The importance of an uncluttered, simply organised desk

Life in the workplace is hectic – we are constantly juggling priorities, deadlines, targets, budgets, partnerships, staff, emails and documents. In order to continue growing and constantly do better i...

You're only as good as your last....

In this digital age that statement is not strictly true anymore. With more and more brands communicating with consumers via social media, the average customer is bombarded with somewhere in the region...

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