Stuart and Valerie have been a revelation – they have been a calming, positive influence on a despondent team, who were daunted by the task ahead of them. Their professional and “can do” attitude has inspired others and helped the team achieve extremely difficult goals. Between them they have delivered to over 400 delegates, and mentored and developed inexperienced trainers demonstrating great patience in the process.
Both have been highly co-operative and have gone the extra mile at all times, showing genuine care of the outcome of the project and a determination to contribute to its success.
Their warmth and cordial personalities mean they leave the organisation not just as highly regarded employees but also good friends.
Head of Training, Business Change Management Team, UK Border Agency
We met Merrill Consultants in 2013 and worked with them until the end of August 2014 to support and rollout of Windows 7 and Office 2010. They provided classroom and desk side training together with floor walking for all our staff.
Their commitment, knowledge and understanding were excellent. We were impressed with their ability to perform as part of a team and also to work independently resolving any issues and organising themselves.
I have no hesitation in recommending their services.
Project Manager, Standard Bank
I am Director of two grant-giving trusts and am a solo-worker using Benefactor as well as a range of Office software. I spoke to Gallery Partnership, our software suppliers, about a broad range of tasks, functions and reports I needed to learn about and develop both with our grants management software and regular Excel, Word etc – this ranged from the very basic (labels!) to more advanced Excel to developing Benefactor report-writing skills. Gallery Partnership and its consultant, Valerie, recommended a 1:1 training session. It was brilliant! I emailed Valerie a wide variety of very specific training needs ahead of time and over the course of just a few hours I learnt how perform time-saving functions I’d been meaning to learn for years, as well as write some very specific Benefactor/Excel reports that will enable me to analyse our data as part of a strategic review I am leading. Along the way, I also picked up a whole range of useful Office and Benefactor tips that have made a huge difference already. Valerie was highly focused on my list of tasks and succeeded in understanding my particular needs and organisation very quickly.
Rachel Oglethorpe, Director
The Peter Minet Trust and The Idlewild Trust
I participated in the Outlook training in July and found the session friendly, informal and informative. I was given hints and tips on how to use outlook more effectively, to increase my organisation and time management of workload between myself and the Charity Manager.
We trust Merrill Consultants to deliver full implementation training to our brand new clients. They are the initial face of Gallery. The flexible nature of the training service has enabled our clients to maximise Benefactor’s potential.
Merrill Consultants have taken the IT training headache away –
Notting Hill Housing
Valerie provided training to my firm. Very practical, simplifying the excel package we use, giving us lots of handy tips, at a competitive price and a nice personal approach making training fun. Top qualities: Personable, Expert, Good Value.
Partner at Osbornes
The most recent success of this partnership has been a contract from Ofsted to meet their generic and bespoke IT training requirements. We responded to their requirement with an imaginative and bespoke solution and were selected, all other things being equal, for the excellence in customer care, responsiveness and flexibility that small businesses such as Walkgrove and Merrill Consultants can provide. We are delighted to continue our professional relationship with Ofsted providing bespoke learning solutions to match their needs.
I have no hesitation is recommending Stuart Merrill, he has consistently provided excellent training on behalf of our clients, all of whom are happy to use his services again.
Once client in particular, Kelway (UK) Ltd, has taken the trouble to forward on feedback from their client:
‘Thank you again for sending Stuart as a trainer. I received some very positive feedback verbally from the staff here. Having sat in on a course, I can vouch for myself that Stuart was superb. His thorough knowledge of the subject was obvious, and the course structure and delivery was first class.
One of our staff was particularly complementary about the training he received from Stuart. Pivot tables and nested functions had been a big problem for them, but this was fixed very quickly with Stuarts tuition. Many thanks again.
We delayed updating our Microsoft Office installation for a long time because we were worried that the change to the latest version would be disruptive.
Using Merrill Consultants gave us the confidence to take the plunge. Stuart explained the applications very patiently and clearly which ensured a smooth transition. We even learnt tips and shortcuts which had been available in earlier versions of Office all along.
We have no hesitation in recommending Merrill Consultants.
RHW Solicitors LLP
Merrill Consultants have provided bespoke Excel training for our head office team on several occasions. Valerie is personable and provided training sessions designed to our requirements, needs and delegate skill level. The follow up tools and service provided by Valerie and her team have always met our needs and supported further learning.
HR Business Partner – International, Phase Eight (Fashion and Designs) Ltd.
Valerie has been very good at working with us to deliver bespoke training solutions for staff. She has got to know our business, requirements and staff very well which enables her to support our needs. Valerie is friendly, approachable and a pleasure to work with.
Support Services Manager at Workspace Group