Duration: 1 day
Group Size: up to 15
Overview
Achieving results through others, asking people to do things without resorting to heavy-handedness, and learning how to delegate without feeling guilty or awkward are big challenges. With skilful delegation you will develop and motivate the team and give yourself time to attend to the important issues.
Leading a winning team requires confidence. This programme will help you to develop these essential skills.
Who should attend?
Managers, supervisors and team leaders, whether newly appointed or established in the role.
How will you benefit?
You will learn what to think about when making decisions, what to focus on, how to get your team to deliver, and how to motivate them.
What the programme covers
- What is expected of you as a leader – and as a manager?
- Managing other people
- Setting clear standards – this is what you expect
- Setting priorities and goals
- Knowing when to adapt your style
- Making decisions – when to involve them
- Delegating as a development tool – and a time-saver!
- Communication skills – saying what you want to say clearly and simply
- Passing on skills – training and coaching techniques
- Motivating the team
- Managing the impact of Change
- Dealing with underperformers and people problems
- Dealing with grievances and confrontations
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