Business Writing

Duration: 1/2 day or 1 day
Group size: up to 16

What the course covers

  • Think of the reader:  how much time do they have to read your report/letter/email?  If the communication is unclear, it’s pointless.  If it’s too long, it won’t get read – again, pointless.
  • Go through some common mistakes and follow each with an exercise.
    • Apostrophes
    • Commas, colons and semi-colons (example of the nurse who lost her job because of a misplaced comma)
    • Common spelling mistakes (and American spelling)
  • Common spelling mistakes (and American spelling)
  • Elegant variations – starting sentences with a different word.
  • Over-use of capitals, flowery adjectives, turning nouns into verbs, clichés, and jargon.
  • Avoid pomposity i.e. use “go” rather than “proceed”.
  • Stick to active sentences rather than passive i.e. put the doer first.
  • Use first person singular or plural rather than third.  However I would refer to it as use I/we/you rather than they/them.
  • Keeping things simple.
  • Sentence and paragraph length.
  • Flesch reading-ease index.
  • Importance of checking through not just for grammar and spelling but that you’ve got people’s names correct and with the correct spelling.
  • Consistency.

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