Selection Interviewing Skills

Duration: 1 day

Appointing the right people is a fundamental ingredient for the success of any organisation together with being the beginning of a significant period of investment.  By getting the process right it can lead to low turnover and high productivity, haphazard recruitment selection, on the other hand has serious implications for the success of the organisation.

Objectives

  • To identify the elements of employment law which are relevant to the recruitment process.
  • To construct selection criteria designed to ensure that candidates competence to do the job can be fully explored.
  • Plan and prepare comprehensive questioning to ensure that the interview identifies competence effectively
  • Demonstrate the essential skills and techniques required for effective selection interviewing.
  • Make sound and objective recruitment decisions.

Key topics covered

  • Introduction
  • The law relating to the recruitment process
  • Constructing selection criteria
  • Preparing to interview
  • Interview techniques

Interview techniques include:

Getting the setting right
Making a start – putting people at ease
Questioning and probing techniques to elicit the right information
Listening skills
Controlling the interview
Achieving objectives
Evaluating information and making decisions
Practical exercise in questioning techniques

Role play exercises

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