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Emotional Intelligence in Leadership Workshop

Half-day format can be adapted to a full-day workshop with tailored practical exercises

1:00

Introduction / Icebreaker / Objectives

Leadership is a journey and increasingly EI is the measure that leadership ability is assessed. We will focus on these objectives:
- Explore the role emotional intelligence plays in effective leadership
- Plan how to utilise EI when leading people through change
- Identify EI techniques for successful communication with your teams
Take personal objectives

1:15

Session 1: Why The Move From IQ to EQ?

- Define emotional intelligence and the EQ concept
- Effect of role-modelling, vicarious learning, impact on others from our behaviours
- Self-awareness (garlic vs baked bean people)
- Discuss: your previous bosses will have been a lesson or a warning!

1:30

Session 2: Self Awareness and the Johari Window

- Ex. Illusions: what you see. Perception vs reality
- Why do people do what they do? The role that ‘filters’ play in our perception
- Define Johari Window using real-life scenario e.g. running a team meeting
- Complete the EI self assessment
- Debrief in pairs: What are you more aware of now?

2:15

Session 3: EI Whilst Leading People Through Change

- How individuals and teams react to change and newness
- The emotions linked to the change curve
- Control and Perspective – 2 elements for an EI leader to be aware of
- Adapting your Situational Leadership style to maximise engagement & buy-in

3:00

Session 4: Using EI When Communicating With Your Teams

- The 3:30:3 Rule: How quickly people identify how you feel about something
- Words, tone, body language – meaning what we say
- Power of questions: EI leaders seek first to understand, then to be understood
- E.g. Giving feedback that is EI using the ACT approach

3:45

Session 5: Practicals

- Practice a (pre-written and light-hearted) feedback scenario building on the EI elements of self-awareness, your leadership style and your communication tools

4:15

Wrap-Up

- 30-Day Action Plan and follow-up via the www.enviableworkplace.com blog
- Review personal objectives & complete feedback forms
- Motivational ‘to think you can creates the force that can’ exercise

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